Reset the 2- step authentication

Having trouble logging in due to 2FA or deleted your authenticator app? You can now reset your two-factor authentication to regain access.
After that, you’ll need to set it up again to keep your account protected.

What is two-factor authentication?
Which two-factor authentication app do you recommend?

 

Who can reset two-factor authentication?

  • Any user with the recovery codes
  • The Owner or Administrator of the Clara account

 

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What are recovery codes?

Recovery codes are random combinations of letters and numbers.
They let you reset 2FA if you lose access to your authenticator app.

What is an authentication code?

A 6-digit temporary code generated by your authenticator app.
Example: 634977

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