At Clara, your financial security is our top priority. To help you make safe transfers and avoid rejections or potential fraud, we have implemented a "Traffic Light" alert system. This tool automatically validates beneficiary data when registering or selecting them for a payment.
Understanding the Validation Alerts
| Color | Meaning | Action |
|---|---|---|
| Green | Valid Data | Information matches banking records. Safe to proceed. |
| Yellow | Minor Inconsistency | Verify name or account details before confirming the transfer. |
| Red | High Risk | Data mismatch detected. Contact the beneficiary to confirm the account. |
Key Points
No Blocking: Alerts do not stop the payment process, but proceed with caution.
Security Checks: If a payment is made despite a red alert, Clara may hold the transaction to request supporting documentation.
Visibility: You will see these alerts when adding a new beneficiary, making a payment, or viewing payment details.
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