Service hours

At Clara, your experience is our top priority. We want you to feel supported at every step, which is why we offer different contact channels where our team of experts will be happy to assist you.

Our Support Channels

You can reach us through the method that works best for you:

  • Help Center: Find detailed guides and quick solutions 24/7.

  • Email: Write to us at contacto@clara.com for detailed inquiries.

  • Live Chat: If you are already a client, log in to the platform and select the "Help" > "Chat with us" button to connect with our team.

Support Hours

Our team is ready to resolve your doubts during the following hours (Mexico City Time):

DaysSupport Hours
Monday to Friday8:00 am to 8:00 pm
Saturday and Sunday9:00 am to 5:00 pm

 

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