Mastercard Airport Experiences provided by LoungeKey

Mastercard Airport Experiences provided by LoungeKey includes lounge access membership, select deal experiences at restaurants, spas and shops in more than 440 airports – all tailored to meet the needs of affluent travelers.

 

 

How does Mastercard Airport Experiences provided by LoungeKey work?

  • Before traveling, cardholders can visit the Mastercard Airport Experiences provided by LoungeKey website airport.Mastercard.com to view participating lounges. Cardholders can view a list of participating lounges and experiences by downloading and registering an account in the iOS or Android mobile app (search “Mastercard Airport Experiences” in the app store). Cardholders can view available offers by registering an account on the Mastercard Airport Experiences provided by LoungeKey website airport.Mastercard.com or mobile app.
    In this link you can see how to register: MCAE Registration.

 

VIP rooms

  • To gain access to the Lounges, the cardholder must present their eligible Mastercard and mention the “LoungeKey” program in the participating lounge. Cardholders will be charged for their lounge visit and that of their guests, unless the cardholder has courtesy visits from their issuing bank and when the visits used exceed the number of courtesy visits provided. Authorization of guest entry is at the discretion of each VIP room. Cardholders can check the cost of a lounge visit and whether guests are allowed or not by visiting the airport.Mastercard.com website or through the Mastercard Airport Experiences mobile application provided by Loungekey.
  • Once in the lounge, cardholders will enjoy free snacks, newspapers and television (where available). Additionally, they will have access to office facilities such as telephone, fax, conference space and Internet service (where available).

 

Offers

  • Download the Mastercard Airport Experiences application provided by LoungeKey to generate the offer codes and take advantage of the benefits in restaurants, stores and spas at the airport.

  • To have full access to the offers, cardholders present their Offer QR Code, found and generated in the Mastercard Airport Experiences mobile application provided by LoungeKey. Cardholders can check any costs associated with the offer by visiting the airport.Mastercard.com website or through the Mastercard Airport Experiences app provided by Loungekey.
     


General Information

  • A list of selected Lounges and offers can be found and consulted on the Mastercard Airport Experiences provided by Loungekey website at airport.Mastercard.com or through the mobile application (by searching for “Mastercard Airport Experiences” in the store). applications).

  • To use the QR Code to access the VIP Lounges from the mobile application, cardholders will have to register and create an online account (username and password).

  • For restaurant experiences, spas and in-store offers, cardholders will need to register on the Mastercard Airport Experiences provided by LoungeKey website or mobile app to select an offer and create the offer's QR Code, which they must present at the establishment upon arrival.

  • The Frequently Asked Questions can be consulted online at:

• https://airport.Mastercard.com/en/faq

 

You can find the terms and conditions here.

 

If you still have any questions, please contact us through our customer service channels, or you can write to us at.

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