Concierge

24-hour personal assistance

The Clara Black cardholder hopes for the best throughout all aspects of life. That is why Mastercard Concierge Works incessantly to help achieve that goal. It is like having a personal assistant by telephone 24 hours a day at your disposal.

Special Experiences
The team at Mastercard Concierge can provide you with information about how to access all types of special experiences, such as cooking classes with renowned chefs, golf lessons from PGA professionals, airline flights for hunting, safaris, and renting private islands, among many things. Figuring out “how” is more than half of the challenge, and our personal assistants make it easy for you.

Information service
Whether it is for business or pleasure, the team of our professional Mastercard assistants can provide you with details and advice on trip destinations, business protocol in foreign countries, and passport and visa requirements. They can also supply you with information on tours, entertainment, sports, fairs, and exhibitions, as well as recommending restaurants from all over the World.

Travel and Assistance Coordination
The personal assistants free you from the stress of your travel experience, and are prepared to help you plan and reserve your trip, and even help locate lost luggage from any airline. The personal assistants can carry out the hire of transportation, yachts, planes and private trains, and rent properties (short term). This is all designed to allow you and your family to concentrate on enjoying your trip.

References
If you need help in acquiring trusted services, the personal assistants at Mastercard can recommend commercial services (e.g., secretaries and messengers); local and household services (e.g., plumbers, electricians, babysitters, and personal trainers); and professional services (e.g., doctors, dentists and lawyers). The personal assistants at Mastercard Concierge have this valuable information and much more at their fingertips. Finding and delivering gifts Finding the perfect gift takes time and effort. As experts in the local and international search for all types of articles, the team at Mastercard Concierge takes care of managing your purchases and delivery. One more exclusive service that provides complete peace of mind to the cardholders of Clara Black.

Entertainment
The personal assistants at Mastercard are specialists in getting access to any type of entertainment event, from rock and pop concerts to ballet and opera, sports events, Broadway or West End shows and all types of nightlife at home and abroad. Even better – you can also get special access (e.g. private box seats or backstage passes), as well as attendance to opening performances and admission to events and restaurants with ‘impossible access’.
 
Travel and Assistance Coordination
The personal assistants free you from the stress of your travel experience, and are prepared to help you plan and reserve your trip, and even help locate lost luggage from any airline. The personal assistants can conduct the hire of transportation, yachts, planes and private trains, and rent properties (short term). This is all designed to allow you and your family to concentrate on enjoying your trip.