We want you to have the best experience. However, if you experience any problems with the platform, we appreciate reports to fix problems immediately.
You can contact us via:
- Live chat: locate the chat button within the platform or app to contact our specialists.
- Send an email to: firstname.lastname@example.org
- If the problem is visible, please take a screenshot and share it with us.
- If the problem isn't visible, describe the steps which lead to it.
- If you try again and the fault does not reoccur, it is also important that you report it to review what happened.