Sometimes, invoices downloaded directly from merchants contain special characters that complicate file upload.
To upload invoices to Clara's platform, please follow the steps below:
- Verify that the document's filename is free of accent marks, special characters or letters such as "ñ".
- Ensure that the uploaded file format is .XML, .PDF, .JPG or .PNG.
Once completed, uploading an invoice will be hassle-free.
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