Clara International Payments

As part of Clara's payment ecosystem, Clara International Payments seamlessly integrates with our suite of financial solutions. This integration ensures a centralized platform for all your spending activities, providing you with better control, organization, and visibility of your business's daily routines.

 

Additionally, we offer the best market conditions!

 

How does it work?

  1. From your platform, go to the "Payments" section and click on "International".
  2. Within this section, go to the "Beneficiaries" section and click on the "New beneficiary" option.
  3. Fill in the necessary information depending on the country of the transfer and the type of beneficiary.
  4. Then, go to the "Payments" section and click on "Make payment", select the beneficiary you added, and complete the transfer details.
  5. Review the information and make the payment.
  6. Afterwards, you can view the transactions and their statuses on the main screen of the "Payments" section.
  7. In the section called "In process", you can view transfers that are in transit, and in the "Completed" section, you can see transactions that have been completed.

 

Frequently Asked Questions

 

Which countries can I transfer funds to with Clara International Payments?
Currently, we have coverage in the major countries and currencies globally:

 

Country Currency
United States USD
European Union (Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) EUR
United Kingdom GBP
Colombia COP
Chile CLP
Argentina ARS
Peru PEN
Brazil BRL
China CNH

 

We will soon be adding more options for your international transfers.

 

Who has access to Clara International Payments?
Administrators have default access. If you are an Owner or Administrator, you can grant access to any user, regardless of their role, from the "Team" section.

Is it possible to grant permissions only for executing National Payments or International Payments?
Yes, you can grant permissions separately, here's how:

  1. Go to the "Team" section.
  2. Find the user to whom you want to grant permissions.
  3. Click on "..." and select "Edit role".
  4. At the bottom of the sidebar, you will find a checkbox called "International Payments".
  5. Select the option and click on save changes.
  6. The user will be able to see the international payments section the next time they access the Clara platform.

 

Are there minimum and maximum transfer amounts?

It varies depending on the destination country according to the following table:

 

Destination country Limit
USA, European Union, United Kingdom and Colombia No limit
China Minimum: 5,000 USD (or equivalent in CNY) 
Brazil Maximum: 10,000,000 BRL
Peru Maximum: 10,000,000 PEN 
Argentina Maximum: 10,000,000 ARS 
Chile Maximum: 7,000,000 CLP

 

 

What are the different states of my international transfers?

The different states of your international transfers are:

  1. In process: Your transfer is currently being processed.
  2. Scheduled: Your transfer is scheduled to be sent on a specific date.
  3. Paid: Your transfer has been successfully sent and received by the recipient.
  4. Rejected: Your transfer was not successful and has been declined.

 

What do the different states of my international transfers mean?

Status Description
Ongoing The transfer has already been sent and is in progress.
Rejected The payment encountered an issue in being processed. You'll see the refund on your credit line within 24 hours.
Completed The transfer has reached the destination bank. We recommend verifying that the transfer has been received by your beneficiary. Remember that these transfers may take time to reflect in the account as banks undergo internal processes.
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